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Philanthropy Coordinator

Company: The Mariners' Museum and Park
Date Posted: September 21, 2017

Position Information

Department: Development

Division: Development

Title: Philanthropy Coordinator

Supervisor: Director of Individual Philanthropy

Salary Grade: TBD

FLSA Status: Exempt
Essential Personnel: Non Essential

Telework Eligible: No

Position Description

The Philanthropy Coordinator plays an important role by ensuring the smooth execution of the programs supporting the Annual Fund. The Coordinator works under the supervision of the Director of Individual Philanthropy to develop and manage the Annual Fund Calendar, renewal and upgrading processes, acquisition efforts, direct mail pieces and electronic solicitations. S/he is responsible for maintaining and helping to build the donor pipeline, enabling the identification of donors with the potential capacity and propensity to give larger gifts in the future, and strengthening the bonds between the Museum and its prospects. In addition, the Coordinator works collaboratively with the Museum President & CEO and other staff, supporting stewardship and cultivation initiatives and programs to promote contributed revenue for the Museum. S/he acts as a donor-centered/customer service representative for all donor inquiries.

With support from the Director of Individual Philanthropy, create and implement a comprehensive annual giving program, including the coordination of donor stewardship initiatives designed to achieve annual goals, improve donor retention rates, upgrade existing donors and acquire new donors.Assist in the development and implementation of a fundraising calendar of activities designed to encourage regular annual fund giving through direct-mail, e-appeals, adverts, web-based appeals and personal cultivation of smaller donors.Create/Develop effective engagement activities within donor segments identified as having potential for the greatest growth; work effectively with senior staff and development officers across TMMP to build strategies for moving donors to higher giving levels.Provide existing and prospective donors with a deeper understanding of the Museum’s mission and create opportunities to match their giving interests with Museum’s programs.Prepare/and or oversee the creation of all solicitation mailings; including the management of vendor contracts to achieve expressed goals. Write text copy for Annual Report, Donor Wall, newsletters, other marketing/communication materials, website material, social media and media releases.Coordinate with Membership and Marketing and Communications in developing appeals, publications, videos, and social media related to the Annual Fund and with an emphasis on improving the community's understanding of the importance of annual giving. 

Assist in the planning and coordination of donor cultivation events, recognition, and memorial events (receptions, dinners, etc.) associated with individual donors, small groups and giving societies.Assist in managing the donor benefit structure; coordinate with the Director of Individual Philanthropy to ensure donor benefit fulfillment with individuals, donor societies and affinity groups. Assist in the development and management of donor engagement and stewardship activities with annual giving donor affinity groups to include: The Bronze Door Society, Friends of the Monitor, Friends of the Park and Friends of the Library, The Mariners’ Society.Communicate professionally and respectfully with donors and prospects, when required, to support the proper stewardship of the relationship and specific gifts.Support fundraising activities of the President and CEO and others, as assigned. 

Contribute to the growth of best practices in the development support areas of gift processing, data management and donor relationsWork closely with the Stewardship Assistant in the timely processing of acknowledgements and gift receipting and ensuring that all donor records are well-maintained and up-to-date.In collaboration with the Stewardship Assistant, perform Prospect Research, wealth screenings and update records with critical information to maintain the individual giving portfolios of the President and CEO, the Director of Individual Philanthropy and others in the Development Department.Oversee the data entry of information to prospect records for the President & CEO.Create and record Prospect Plan for the President & CEO in Altru in accordance with established policies and the prospect management system; develops/requests queries for analysis.Produce monthly reports that track data on individual and annual giving. Help ensure database accuracy of all donor records.Collaborate with the IT Department. OTHER

Other responsibilities as assigned.

Knowledge, Skills, Abilities:
Knowledge of fund development principles and public relationsDemonstrated analytical and fund raising skillsOutstanding written and verbal communication skills, including proofreading and excellent telephone etiquetteUnderstanding of and direct experience with database management, gift processing and donor relations, as well as donor segmentation and moves management best practicesStrong interpersonal and listening skills, collaborative spirit, creativity, and critical thinkingAbility to understand stakeholders needs, both internally and externally, and proactively respond to those needs in a consistent and timely mannerExcellent attention to detail, organizational, and follow-through skillsFlexibility, good time management and the ability to juggle multiple projects with competing deadlinesAbility to initiate, self-start, and seek out solutionsAbility to work cooperatively to achieve common goalsComputer proficiency with donor databases, spreadsheets, and word processingDiscretion and ability to maintain confidentialityExperience:
Preferred 2-3 years of work experience in an equivalent position for a nonprofit or business with demonstrated track record of success in creating and implementing donor/volunteer stewardship and recognition programsDemonstrated strategic and operational planning including management and project managementDemonstrated creativity and "out of the box" thinking on strategies and plans to engage and retain donorsStrong donor focus and understanding of how to effectively manage ongoing donor relationshipsDemonstrated high level writing skills and experience in writing for senior level executives a plusExperience in producing large and small eventsExperience with design and execution of printed materials

Education, Licensure, Certifications:
Bachelor's degree in related field is required.

Conditions of Employment:

Physical Requirements
The physical activity of this position.  (Please check all blocks that apply)

Climbing.  Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.  Body agility is emphasized.  This factor is important of the amount and kind of climbing required exceeds that required for ordinary locomotion.

Stooping.  Bending body downward and forward by bending spine at the waist.  This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Kneeling.  Bending legs at knee to come to a rest on knee or knees.

Crawling.  Moving about on hands and knees or hands and feet.

Standing.  Particularly for sustained periods of time.

Walking.  Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Lifting.  Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.  This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

Repetitive motion.  Substantial movements (motions) of the wrists, hands and/or fingers.
The physical requirements of this position.  (Please check only one block)

Sedentary work.  Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Medium work.  Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Heavy work.  Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

The visual acuity requirements including color, depth perception and field vision.  (Please check only one block)

The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws and mills where the seeing job is at or within arm’s reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.

The worker is required to have visual acuity to operate motor vehicles and/or heavy equipment.

The worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned (i.e., custodial, food services, general labor, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, tec.)

The conditions the worker will be subject to in this position.  (Please check all blocks that apply)

The worker is subject to both environmental conditions.  Activities occur inside and outside.

The worker is subject to extreme cold.  Temperatures typically below 32 for periods of more than one hour.  Consideration should be given to the effect of other environmental conditions, such as wind and humidity.

The worker is subject to extreme heat.  Temperatures above 100 for periods of more than one hour.  Consideration should be given to the effect of other environmental conditions, such as wind and humidity.

The worker is subject to noise.  There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

The worker is subject to hazards.  Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

The worker is subject to atmospheric conditions.  One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases or poor ventilation.

None.  The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

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